Testimonial Tuesday

Michele and I recently built a house with Landmark Fine Homes, and we are really happy with what we consider our dream home.  When we thought about leaving our home of 23 years, we researched, toured and talked to many home owners about their builders and the process of building a new home.  We even toured older homes in other developments because we wanted to make sure that we would still be happy in 10-20 years after the "new house feeling" wears off.  We felt comfortable that the houses and developments of Landmark Fine Homes seem to have stood the test of time.  Our decision was easy, we decide on Landmark Fine Homes as our construction company.

After the initial meeting about floor plan availability, lot selection, and cost, the process began.  We were given the basic plans and many options to adjust the plans as to fit to our specific needs and desires.  We were surprised at the flexibility of the floor plans and the simple alteration that could be made.  As we went through the design stage, Donna, Brett and Jason walked us through the design and expectations during the building process.  Once everything was designed, we returned in a couple weeks to approve final design plans.  This process was made easy by the years experience that Landmark Fine Homes brought to the table.  This plan also provided us with the tentative dates and let us set our expectation for closing and moving.

As the actual construction took place, Landmark, specifically Brett and Donna, kept us informed of the progress and answered any questions that we had.  We met Brett at the house during each phase of the project.  We discussed electrical outlets, lighting, insulation, brick, heat/AC, cabinets: he was patient with us and answered all of our questions, even when I would think of something during the night and call him early in the morning.  He never seemed to busy or bothered to talk to me or Michele.

While I saw houses all around us being built, it seemed like we were receiving individual attention.  During the selection process, Michele never felt pressured to make decisions, and the process was made enjoyable by the Landmark Design Team.  Michele would receive calls from Donna or Kaitlin asking about personal preferences in cabinetry or paint color and explaining options along the way.  They even recommended that we go to some of Landmark Fine Homes other show homes, so we could see how a certain paint or tile would look before we actually chose anything.  They were patient and always available to talk to us or explain any questions we had.

With many construction companies, we would imagine that once you have moved in that you are on your own.  This is not the case with Landmark.  They have continually followed up with us, checking our sprinkler system, AC and just checking to make sure we are happy.  This type of service is rare in our world today.  Finally, I want to say "Thank You" for making us feel like we were special and building us a home we always wanted.

Sincerely,

Todd and Michele